Privacy Policy

1. Overview and Scope

Optimum World Charity Inc ("Optimum," "we," "us," or "our") is a Florida nonprofit organization. This Global Privacy Policy explains how we handle personal information when you use our websites or mobile applications, register for or attend programs, courses, or events, purchase or access publications or digital content, make a donation, communicate with us, or otherwise interact with our services (collectively, the "Services").

"Personal information" means information that identifies, relates to, describes, or can reasonably be linked to an individual, subject to applicable law. This Policy applies to information collected online, in person, by telephone, and through other communications. It does not govern independent third-party services, employment records handled under a separate notice, or information that applicable law excludes from privacy protections.

Effective Date: September 16, 2026 · Last Updated: September 16, 2026

2. How We Collect Information

Information you provide: We collect information when you complete a form, create a profile, register for a course or event, apply for a program, make a purchase or donation, request an accommodation, answer a survey, submit content, or contact us.

Information collected automatically: When you use a website or app, we and service providers may collect device and connection details, browser and operating-system information, IP address, device identifiers, referring and exit pages, usage and interaction data, and approximate location inferred from IP address.

Information from others: We may receive information from payment processors, event and course platforms, distribution partners, social media services, or other providers when you interact with us through them.

3. Categories of Information We May Collect

Identity, contact, and account information: Name, date of birth or age where relevant, email and postal addresses, telephone number, country of residence, username, password, and profile preferences.

Transaction, donation, and publication information: Purchase and donation amounts, dates, billing details, receipts, tax-acknowledgment details, subscription status, and records of books, audiobooks, courses, events, or digital content.

Program and personal-development information: Applications, participation, surveys, exercises, reflections, feedback, accommodations, and communications.

Communications, content, and recordings: Messages and support inquiries, survey responses, reviews, forum posts, photographs, audio or video you submit, and program recordings.

Sensitive information: Some information you provide may be considered sensitive under applicable law, including health or accommodation information or religious beliefs. We seek to limit collection to what is relevant.

4. How We Use Information

We use information to create and secure accounts; process registrations, purchases, and donations; deliver courses, events, books, audiobooks, and digital content; maintain records; respond to inquiries; personalize relevant Services; understand usage; conduct research; troubleshoot; protect users and our systems; prevent fraud; enforce our Terms; comply with legal duties; and send receipts, confirmations, service notices, and marketing or fundraising communications.

5. Programs, Recordings, and Public Media

Program recordings: Optimum may record content relating to programs. These recordings are used for internal quality assurance and training and are not disseminated publicly as part of that internal use.

Public media consent: We will obtain a participant's express written permission before using their identifiable likeness for public promotional or testimonial purposes.

6. Donations and Donor Privacy

We use donor information to process gifts, issue receipts and acknowledgments, maintain accounting and tax records, communicate about a gift, prevent fraud, and meet legal obligations.

We do not sell, rent, or trade donor lists or donor personal information to third parties for their own marketing.

7. Payments and Stripe

Stripe or another disclosed processor may collect and process payment credentials and billing information under its own privacy notice and applicable payment rules. We receive information needed to confirm payment, issue receipts, provide Services, handle refunds, and keep records. We do not sell payment information and do not intentionally store full payment-card numbers in our own systems.

8. Books, Audiobooks, Courses, and Digital Distribution

When you obtain content directly from Optimum, we may use contact, order, access, and usage information to fulfill the order, provide access, communicate service updates, and respond to support requests.

Books, audiobooks, courses, and other digital content may also be offered through independent retailers, distributors, learning platforms, app stores, or streaming services. Those providers collect and handle data under their own terms and privacy notices.

9. Email, Text Messages, and Other Communications

Service messages: We may send necessary transactional or administrative communications about accounts, registrations, purchases, donations, program changes, security, or requests.

Marketing email: Where required, we obtain consent before sending promotional email. You may opt out by using the unsubscribe link in a message or emailing info@optimumworldcharity.com.

SMS: Where required by law, we obtain separate express consent before sending marketing texts. You may reply STOP to opt out. Message and data rates may apply.

10. Cookies, Pixels, and Analytics

Our websites and communications may use cookies, local storage, web beacons, pixel tags, and similar technologies to operate features, remember preferences, measure traffic, and understand engagement.

Our existing Services use Google Analytics and other third-party analytics tools. You may adjust browser or device controls to block or delete cookies. Where applicable law requires consent for nonessential tracking, we will seek it before using those technologies.

11. When We Disclose Information

We may disclose information to vendors that host data, process payments or donations, provide email or text delivery, support customer service, administer events or courses, analyze website use, distribute content, or provide security and professional services.

We may disclose information when required by law or valid legal process, to protect rights or safety, or in connection with a proposed merger, reorganization, or asset transfer.

Optimum does not sell personal information or donor lists, and does not rent or trade them to third parties for their own marketing.

12. Retention and Security

We retain personal information for as long as reasonably necessary for the purposes described here, including providing Services, maintaining transaction and donation records, meeting tax or other legal requirements, resolving disputes, preventing fraud, and enforcing agreements.

We use reasonable administrative, technical, and physical measures appropriate to the information and our operations. No system or transmission is completely secure. Please use a strong, unique password and notify us if you suspect unauthorized account activity.

13. Your Privacy Rights and Requests

Depending on where you live and the law that applies, you may request access to, correction or deletion of, or a copy of your personal information; restrict or object to certain processing; withdraw consent; request portability; or opt out of marketing or certain tracking.

To make a request, email info@optimumworldcharity.com with "Privacy Request" in the subject line. Describe the right you wish to exercise and the information or account involved. We will respond within the period required by applicable law.

14. United States and Regional Notices

Privacy rights differ by state and by the type of organization or processing. Optimum will honor rights that apply to it. California's consumer privacy law generally does not apply directly to nonprofit organizations, and Florida's Digital Bill of Rights excludes nonprofit organizations from its definition of controller; other laws can still apply in particular circumstances.

Individuals in the European Economic Area, United Kingdom, South Africa, or other jurisdictions may have additional statutory rights and complaint routes. Contact us under Section 13 so we can assess the law applicable to your request.

15. International Users and Transfers

Optimum operates from the United States. Information may be processed in the United States or other countries where we or our providers operate. Where applicable law requires a transfer mechanism, we will use an available legal mechanism and appropriate safeguards.

16. Children and Minors

Our general online Services are intended for adults. We require users to be at least 18 to use the Services. We do not knowingly collect personal information online from children under 13 through the general Services. If we learn that we collected a child's personal information without required parental consent, we will take appropriate steps under applicable law, including deletion where required. A parent or guardian may contact info@optimumworldcharity.com.

17. Changes and Contact

We may update this Policy to reflect changes in our practices, Services, or law. We will post the revised Policy with a new "Last Updated" date and provide additional notice when required.

For questions, requests, or concerns about this Policy, contact Optimum World Charity Inc. at info@optimumworldcharity.com.